Driven by Dance, Empowered by Community

UPDATES AS OF 1st APRIL 2025

Falmouth Pricing

 - Monthly bookings will increase by 25p per hour (£25 for the month will become £26 for the month)

- Drop in classes will rise by 50p per hour, previously £7 will now be £7.50.

Cancellation Policy

- Tighter restrictions on refunds. Bookings are non-refundable, and cannot be transferred to another person. ​To avoid disappointment, please make sure you can attend the class before booking. 

- If a refund is given, 10% of the original amount will not be returned to you. This covers transaction fees that the company pays each time a booking is made. Eg, You cannot attend a class that is sold out and your space is able to be filled. You originally paid £7.50 for this class, you will only be refunded £6.75.

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1. Fees and payment:

All bookings are to be made via the booking system. www.bookwhen.com/charliecooperdance

Bookings via any other means - bank transfer, messaging etc is not valid and will result in your place not being booked.

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2.  Cancellation Policy:

2.a. Class Bookings - Any classes booked are non-refundable. Bookings are also non-transferable. Please ensure you can attend the class before making your booking. Refunds and transfers are only given on sold out classes if your space can be filled. In this occasion, it is your sole responsibility to sell your space, not the responsibility of Charlie Cooper. Refunds and transfers are not available on classes that are not sold out. It is assumed when you book your space that you know you are available to attend the class.

2.b Private Lessons - Bookings that are cancelled within one week leading up to the session will still be charged. Bookings that are cancelled within two weeks will still be liable to pay the cost of the studio hire only.

2.c Cancellation Policy - The Dance Retreat:

Bookings made on The Dance Retreat are non refundable and non-transferable. Bookings will only be refunded or transferred if the Retreat is a sold out event and you are able to find someone else to fill your slot. It is assumed when you book your space that you know you are available to attend the event.

2.d Cancelled by Charlie Cooper - On the very rare occasion a lesson is cancelled by CC, the full monetary amount will be returned if it has already been paid. The option may also be given to reschedule, in which case, there will be no refund or discount.  

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3. Class:

3.a Please aim to arrive 5-10 minutes early to prepare for lesson, thus ensuring a prompt start. If you arrive late and have missed the warm up, you are not to partake due to health and safety and risk of injury.

3.b You understand that in some circumstances (particularly private lessons), you may be alone in the building with CC.

3.c Dancing is a physical skill and in order to help and facilitate the student’s learning, CC may physically guide a movement by touch. This will be in a professional manner and the intention of the contact will be made clear. Please contact the CC if you have any queries about this.

3.d  You agree that you will not be under the influence of any alcohol or drugs when partaking in any class, workshop, event, rehearsal or performance with CC.

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4. By partaking in a lesson, private lesson, workshop, performance with CC, you agree with the following:

You agree that you are in good physical health. Any limitations will be disclosed on the medical form prior to the lesson, and will be cleared with a GP before partaking in any class, workshop, rehearsal or performance with CC. You agree to the precautionary measures set by CC to avoid any accidents - no wearing socks, or jewelry and will tie up long hair. You understand and agree that dance is a form of physical activity, and therefore is a risk of injury or death. You voluntarily agree, therefore, to assume all risks and responsibility for any such injury or accident, which might occur to me during any class, workshop, performance, rehearsal or activity ran by CC, are your own. You also exempt, release and indemnify CC from any and all liability claims, demands, or causes of action whatsoever from any damage, loss, injury, or death to yourself, or property which may arise out of or in connection with participation in any classes or activities conducted by CC. You are aware of your physical limitations and agree not to exceed them. You agree that you are not under the influence of any drugs or alcohol when attending any class, performance, private lesson or workshop associated with Charlie Cooper Dance. Any happenings will result in instant dismissal from the event.

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5. Data Policy

Any details provided by yourself will not be shared under Data Protection. Your information is stored for Charlie Cooper Dance purposes only. Medical information, contacts details (yours and emergency) and pronouns. This information covers the health and safety of partaking in a Charlie Cooper Dance event, class, rehearsal, workshop or performance. As well as ensuring smooth running and clear preparation of the class.

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6. Booking Classes

When booking onto a class, it is assumed that you have read and agree to these terms and conditions.

 

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